Orasi System Information (OSI) was developed to help automate some of the repetitive processes used in the troubleshooting and analysis of support cases. OSI quickly extracts data from a customer’s machines, then presents it in an efficient textual and HTML format. This enables effortless sharing among team members and Orasi support engineers. Utilize this tool to collect the necessary information required by the engineer handling your support case. Upon completion, please upload a copy of the OSI_Reports_ZIP.zip to your support case. Upon our receipt of this data file, we will review the information and offer advice toward the resolution of your issues.