As most organizational leaders recognize at some level, the increasing dominance of web and mobile applications has completely turned the software world on its ear. The number of critical business functions that are processed via a browser or mobile device is escalating, and inaccurate results, aberrant behaviors, and security flaws can all be absurdly costly.
With modern software relying on myriad interactions with other components, greater complexity in development and testing has become inevitable. Nowhere is this more evident than with enterprise resource planning (ERP) platforms, where dozens of modules are interdependent upon one another for data exchange, processing, and other core functions.
Web services—software code that enables the client application and the services to interact successfully—are literally the building blocks of application function. To ensure application performance and minimize user problems in production, each web service should be tested—and its functionality and connectivity trusted—before the developing organization integrates it into the application.
As someone who preaches requirements across the country, I can honestly tell you, “What stakeholders want is not important. What matters is what they need.”
Ways to start achieving more “people integration” while gaining a better product and a less stressful work environment in the process.