Although both mobile apps and big data analytics have become pivotal to business operations on a broad scale, one area of software development—enterprise resource planning (ERP)—has not historically been part of the revolution. Today, that is changing, as ERP developers recognize that their systems are perfect candidates for mobile-centric, big data analytics.
Mobile user expectations are an interesting thing. We all hear that they are through the roof, and that users expect app behaviors and responses to occur in near-nanoseconds. What most of us don’t hear is that the features and functions that matter to users do not necessarily align with what developers are giving them—or what developers think they want.
Thanks to the handful of organizations that are producing amazing apps, users expect more. Systems and transaction chains are more complex, the number of devices continues to grow, and users want to do more, but with fewer actions and less decision making. What are software teams to do? How do you answer the challenge?
It does little good for a developer to expend thousands of hours and enormous sums of money developing and testing a gorgeous, brilliantly functional app if security ends up being an issue.
It simply isn’t feasible to test every possible user scenario with a new app, and the testers who already know how the app should perform can’t approach using it the same way as someone unfamiliar with the process. Enter crowdsourced testing, where you gather a customizable pool of people from outside your organization to test your apps for defects and usability.