An important part of making customers happy, whether end users or others involved in the supply chain, is delivering value to them at the right time and in the right manner.
Open source components allow companies to save time and money, improve quality, deliver business agility, and mitigate some business risk. Free and open access to
Today, a new generation of tools — application performance management (APM) solutions— has emerged. And although running APM tools post-release still has benefits, many organizations have found that running APM in concert with performance testing enables test teams to find more defects, infrastructure weaknesses and other performance impediments before users do. It’s that simple.
IT Service Management (ITSM) has been a cornerstone of IT support for decades. It began its journey nearly 30 years ago with the debut of ITIL (Information Technology Infrastructure Library), a set of documents describing a best practices framework for technology service management.
In the current business landscape, enterprise software has become vital to productivity for nearly every organization. Yet, even with the availability of powerful commercial software platforms for core business activities, customizations are the norm, not the exception.
For any organization that develops and maintains software as part of its business strategy, the ability to build, test and release code updates quickly is vital to optimizing processes and sharpening competitive advantage. In some cases, it is inextricably linked with maintaining market delivery goals, as well.