PLEASE READ THIS POLICY CAREFULLY TO UNDERSTAND HOW WE TREAT YOUR PERSONAL DATA AND YOUR CHOICES AND RIGHTS. IF YOU DO NOT AGREE WITH THE TERMS AND CONDITIONS OF THIS POLICY, YOU SHOULD NOT ACCESS OR USE OUR SERVICES. BY USING OR ACCESSING OUR SITES, REGISTERING OR SUBMITTING YOUR INFORMATION, OR INTERACTING WITH ORASI SOFTWARE, YOU CONSENT TO THIS POLICY AND TO OUR COLLECTION AND SHARING OF YOUR INFORMATION IN ACCORDANCE WITH THE TERMS OF THIS POLICY.
Orasi Software, Inc. (also referred to herein as “Orasi Software,” “we”, “us,” and “our”) takes data privacy and security seriously and believes in transparency.
In Short: We want you to be in the know. Here is what we cover under this Policy.
What is “Personal Data”? “Personal Data” means information that can be used to identify you, directly or indirectly, alone or together with other information. This includes things such as your full name, contact information, email address, phone number, device IDs, certain network identifiers, and other categories described below.
We may de-identify, aggregate, and/or anonymize your Personal Data by excluding and removing data components (such as your name, email address, or linkable tracking ID) through obfuscation, or through other means so that the resulting dataset is no longer personally identifiable to you (such resulting dataset is known as “Aggregated Data”). Our use of Aggregated Data is not subject to this Policy.
2. WHAT INFORMATION WE MAY COLLECT
In Short: We need your Personal Data to provide you a dynamic experience in using our Services.
In the preceding 12 months, we may have collected Personal Data outlined in the following table directly or indirectly from you, your devices, your interactions with our Services, and/or from third party sources for purposes described in the “How We May Use or Disclose Your Information?” section of this Policy:
(i) Data Category Table
|Category||Examples of Personal Data that We May Collect||Collected? (Yes/No)|
|Identifiers||Contact Information, such as your first and last name, email addresses, mailing addresses, telephone numbers, professional title and business name. |
Account Information, such as your username, email address, and/or password to login to your online account with us.
Communications Data, such as information you provide through online web forms, when you contact us (or our channel partners) with questions, feedback, surveys, or otherwise choose to provide when you correspond with us online.
Social Media Information, such as name, username, email address, or other profile information in connection with your social media account that we may collect if you connect with us through a third-party social network or other websites, such as Facebook, Instagram, Twitter, or LinkedIn (each, a “Social Media Site”).
|Commercial Information||Transaction Data, such as information about payments to and from you, other details of your interaction with the Services, products or services requested, and histories of downloading whitepapers and other materials we have made available to our existing or potential clients.||Yes|
|Internet or other similar activity||Usage Data collected through one or more Cookies placed on the Services (as described below), such as the date and time of your access, your location, your Internet Protocol (IP) address or unique device identifier, your device type, your operating system, your browser type, and information about what pages you visit. |
Marketing Data, such as your preferences for receiving communications about our activities, services, among others, and details about how you engage with our communications.
|Geolocation Data||See above “Internet or other similar activity”, where your IP address or unique device identifier may provide a general information regarding your geolocation data.||Yes|
|Sensory Data||Audio, electronic, visual, or similar information collected from you and your devices through audio recordings of customer service calls; audio/video recordings of in-person and/or virtual meetings, presentations, trainings, and events; among others.||Yes|
|Inferences drawn from other PI||See above “Internet or other similar activity”, to the extent the applicable data privacy laws classify inference drawn from Usage Data classified as Personal Data.||Yes|
|Sensitive Personal Information**||Login information: Account log-in in combination with security or access code, password, or credentials allowing access to an account |
** We only collect Sensitive Personal Information (as defined in the applicable state privacy laws) for legitimate business purposes appropriate for the use and disclosure of Sensitive Personal Information as contemplated in the California Privacy Laws, and not otherwise use it to infer characteristics about you.
Personal Data does not include:
- Publicly available information from government records or lawfully obtained, truthful information that is a matter of public concern; or
- Aggregated Data, as defined in Section 1 (Introduction).
- Information excluded from the scope of certain U.S. state privacy laws including, but not limited to:
- An activity involving the collection, maintenance, disclosure, sale, communication, or use of any Personal Data bearing on a Consumer’s credit worthiness, credit standing, credit capacity, character, general reputation, personal characteristics, or mode of living by a consumer reporting agency, a furnisher of information who provides information for use in a consumer report, and by a user of a consumer report provided that the agency, furnisher, or user is subject to regulation under the Fair Credit Reporting Act (“FCRA”).
- Medical information governed by the Confidentiality of Medical Information Act or protected health information as governed by the U.S. Department of Health and Human Services pursuant to the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
(ii) Categories of Sources. We collect Personal Data directly and indirectly from the following categories of sources:
Personal Data You Provide Directly to Us. We may collect information about you when you provide it to us directly, including account registration, completing surveys, questionnaires, or other webforms, or otherwise directly interacting with our Websites, Applications or Business Operations (including in-person meetings at a tradeshow or virtual interactions through downloading our whitepaper and our materials through our Websites).
Personal Data We Automatically Collect from You. We may collect Personal Data about you through cookies and other similar tracking technologies. If you choose to disable such tracking technologies, some areas and features of the Services may not work properly. The information we collect from you via the Services depends on the settings of your device(s) and/or browsers. We recommend checking the polices and instructions of your device manufacturer(s) or browser provider(s) to learn what information they make available to us.
Personal Data We Collect from Third Parties. We may collect your Personal Data from the following sources:
- Public records;
- Service Providers, who collect data on our behalf;
- Advertising Partners, who assist us with marketing or promotional services related to how you interact with the Services;
- Linked Social Media Platforms, if you choose to connect with us through your social media accounts.
3. HOW WE MAY USE OR DISCLOSE YOUR INFORMATION
In Short: We may use your Personal Data for various business or commercial purposes, which are outlined below.
3.1 How do we use the information: We may use Personal Data described above in connection with certain business or commercial purposes in the preceding 12 months, including:
- Verifying Identity. We use your Personal Data to verify your identity and/or to confirm that individuals are authorized to access, use, or share information related to claims or other services.
- Providing the Services. We use your Personal Data to provide Services, maintain, and/or modify the Services, and/or complete the transaction for which we collected the Personal Data.
- Improvement of the Services. We use your Personal Data to evaluate, analyze, improve, and develop our products and services, including the Services such as performing security and quality controls of the Services, develop new products and services, improve, enhance, and facilitate your use of the Services, including research and development, offer location customization and personalized help and instructions, and to otherwise understand and analyze how you use the Services and personalize your experiences.
- Survey and Data Analytics. We use your Personal Data we collect to conduct data analytics, improve our artificial intelligence tools, surveys, benchmarking, or other related internal business purposes, including for the purposes of creating Aggregated Data and developing industry and sector-wide reports or whitepaper.
- Personalization and Marketing. We use your Personal Data to communicate with you about information that we think may interest you, such as newsletter, events, promotions, and campaigns, including promotion of our services via direct marketing and advertisement, or our partners. We may communicate with you via email, LinkedIn, mail, or other channels.
- Communication and Customer Care. We use your Personal Data to communicate with you about your use of the Services or other Business Operations, to respond to your comments and inquiries, provide you with the information and documents you request, and for other customer service purposes.
- Legal Requirements. We use your Personal Data to enforce our terms and conditions or protect our business or our clients, and to comply with our contractual and legal obligations as set forth below.
- Security and Fraud Prevention. We use your Personal Data to protect, investigate, mitigate, and deter against fraudulent, malicious, unauthorized, infringing, or illegal activity relating to our Business Operations or assets, or monitor and ensure the safety and security of our premises, property, employees, and visitors.
- Corporate Activities. We may use your Personal Data in connection with evaluating, conducting, or implementing a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by us is among the assets transferred.
- Business Operations. We may use your Personal Data in connection with our regular business operations, such as maintain accounting records, analyze financial results, comply with internal audit requirements; or obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice.
3.2 How we may disclose or share the information:
Where permitted by applicable law, we may disclose your Personal Data described above for business purposes in the following contexts:
- Third-Party Vendors or Channel Partners: We may share your personal data with other parties who perform functions on our behalf such as customer services, or who offer products and services specifically requested by you through e-commerce solutions, etc.
- Corporate Affiliates: We may share your personal data with our subsidiaries or affiliates, and with their respective officers, directors, employees.
- Acquisition and Similar Transactions: If we sell, transfer, or otherwise share some or all of our assets in connection with a merger, reorganization, liquidation, dissolution, bankruptcy, or sale of assets, we may transfer your personal data as a part of the assets transferred as a result of the transaction without your consent.
- In Response to Legal Process or Defending Legal Claims: We may disclose personal data as required by law, court orders, subpoena, or other legal process or if we reasonably believe such action is necessary to comply with the laws.
- Professional Advisors: We may share your personal data with our attorneys, accountants, and/or other fiduciaries and consultants that need access to your information to provide operational or other support on our behalf.
- With Your Consent or at Your Direction: We may ask, from time to time, if you would like us to share your information with other unaffiliated third parties who are not described elsewhere in this Policy. We may disclose your information in this context with your permission or upon your direction.
3.3 Categories of Personal Data We Disclosed for a Business Purpose
In the preceding 12 months, we have disclosed the following categories of Personal Data for a business purpose:
- All categories of Personal Data that we identified as set forth in the Data Category Table above.
The categories of third parties to whom we may disclose Personal Data for a business purpose include the third parties set forth in Section 3.2 above. Specifically, within the past 12 months, we may have disclosed Personal Data to our advertising and analytics partners certain identifiers described under the category of “Internet and Other Similar Activity” in the Data Category Table set forth in Section 2(i) above.
4. DATA RETENTION
In Short: Nothing is forever. We have a few rules on how we retain your information.
We retain and use your information for as long as is necessary to fulfill the purposes for which it was collected, to comply with our business requirements and legal obligations, to resolve disputes, to protect our assets, to provide our services, and to enforce our agreements.
We take reasonable steps to delete the personal data we collect when (1) we have a legal obligation to do so, (2) we no longer have a purpose for retaining the information, or (3) if you ask us to delete your personal data, unless we determine that doing so would violate our existing, legitimate legal, regulatory, dispute resolution, contractual, or similar obligations.
5. DATA SECURITY
In Short: We recognize the importance of protecting your information and ask that you work with us to keep it confidential, safe, and secure.
We endeavor to use and maintain commercially reasonable physical, technical, and organizational security measures within our Services to help protect Personal Data from unauthorized access, acquisition, use, alteration, or accidental loss. Despite our efforts to store and protect Personal Data in a secure environment, no security system is perfect. We cannot guarantee the security of Personal Data during its transmission or its storage. We do not represent or warrant that Personal Data about you will be protected against loss, misuse, or alteration by third parties. The safety and security of your Personal Data also depends upon you. When you use a password for access to restricted parts of our Services, you are responsible for keeping your password confidential. Do not share your password with anyone.
6. YOUR CHOICES TO CONTROL YOUR INFORMATION
In Short: Here are a few ways that you can control how we interact with you. Additionally, please use the “How to Contact Us” details provided at the end of this Policy to exercise any rights and choices you may have. We honor such requests when we are required to do so under applicable law.
Email Opt-Out. If you no longer wish to receive communications from us via email, you may opt-out by clicking the “unsubscribe” link at the bottom of our emails, or by contacting us via the “Contact Us” details at the end of this Policy and providing your name and email address so that we may identify you in the opt-out process.
Accuracy and Updating Your Information. If any of the information you have provided to us changes, please let us know via the “Contact Us” details at the end of this Policy.
7. CONSUMER RIGHTS UNDER CALIFORNIA PRIVACY LAWS
In Short: If you are a resident of California, you are granted specific rights regarding your Personal Data.
7.1 Your Rights. For residents of California (“California Consumers”), this Section supplements our Policy and providing additional information regarding your privacy rights under such applicable state laws, including the California Privacy Rights Act (“California Privacy Laws”) and how to exercise such rights via the “Contact Us” details at the end of this Policy.
- Right to Access. Subject to certain conditions set forth in the applicable state privacy laws, you have the right to know and see what personal data we have collected about you and receive a copy of such information in a portable format, purposes for which we collect your personal data, recipients of your personal data to whom we disclose or share, which in some states may include categories of personal data collected, categories of sources of collection, business or commercial purposes for data processing, and categories of 3rd parties with whom we disclose that information.
- Right to Correct. Subject to certain exceptions set forth in the applicable U.S. state privacy laws, you have the right to request that we correct any inaccurate personal data that we have collected about you.
- Right to Delete. Subject to certain exceptions set forth in the applicable U.S. state privacy laws, you have the right to request that we delete the personal data we have collected about you.
- Right to Opt-Out. You have the right to opt out of targeted advertising, profiling, the sale of your personal data, to the extent such instances occur (as defined under applicable state laws). We do not have actual knowledge that we sell personal data of minors under 16 years of age. While this Consumer right is not applicable to how we collect or use your Personal Data, we provide this information as this is a core part of your rights as a California Consumer
- Right to Non-Discrimination. You have the right not to be discriminated against for exercising any of your rights under the state privacy laws.
- Right to Appeal. To the extent the applicable state privacy laws provide such rights, you may appeal our denial to act on your consumer rights under the applicable state privacy laws within a reasonable time. We will respond within designated period for responding to U.S. data subject requests and may exercise the right to extend this response period (to the extent authorized by applicable state privacy laws).
- Right to Limit Use and Disclosure of Sensitive Personal Information. If any state privacy laws classify your information we collect as “Sensitive Personal Information,” we use such data reasonably necessary to perform services. While this right is not applicable to how we collect or use your Sensitive Personal Information, we provide this information as this is one of consumer rights provided under certain state privacy laws.
7.2 California Shine the Light. Under California Civil Code Section 1798.83, California residents who provide Personal Data in obtaining products or services for personal, family, or household use may be entitled to request and obtain from us once a calendar year information about the information we shared, if any, with other businesses for direct marketing uses. Please be aware that not all information sharing is covered by the “Shine the Light” requirements and only information on covered sharing, if any, will be included in our response. As part of the California Online Privacy Protection Act, all users of our Services may make any changes to their information at any time via the “Contact Us” details at the end of this Policy.
7.3 How to Exercise Your California Privacy Rights
(i) Methods to Submit California Consumer Requests
If you are a California Consumer and would like to exercise your rights under California Privacy Laws described above, you may do so via any of the methods described in “Contact Us” below, which is reproduced below.
Orasi Software, Inc.
114 Townpark Dr. Suite 400
Kennesaw, GA 30144
By Email: email@example.com
Toll-Free Phone #: 855.466.7274
(ii) Authorized Agent. You may designate an authorized agent to make a request on your behalf. Authorized agents will be required to provide proof of their authorization. Individuals operating as an authorized agent on behalf of a California Consumer must provide a written authorization document, signed by the California Consumer, containing the California Consumer’s name, address, telephone number, and valid email address, and expressly authorizing the individual to act on behalf of the California Consumer. We may also require that you directly verify your identity and the authority of your authorized agent. We reserve the right to reject authorized agents who have not fulfilled the above requirements or automated requests under California Privacy Laws where we have reason to believe the security of the requestor’s Personal Data may be at risk.
(iii) Verification Procedures. We are required by California Privacy Laws to verify the identity of individuals who submit a Consumer request. The verifiable Consumer request must provide sufficient information that allows us to reasonably verify your identity and describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it. The information we may need to verify your identity differs depending upon the request made and our relationship with you and might include (as applicable) your name, the email address you regularly use to interact with us, your telephone number, your date of birth, etc. We will take steps to verify your request by matching the information provided by you with the information we have in our records. In some cases, we may request additional information to verify your identity, or where necessary to process your request. We can only respond to your request or provide you with relevant information if we are able to verify your identity or authority to make the request. If we are unable to verify your identity after a good faith attempt, we may deny the request and, if so, will explain the basis for the denial.
(iv) Response Timing: Upon receiving a Request to Know, Request to Delete, or Request to Correct, we will confirm receipt of the request within 10 business days and respond to the request within 45 calendar days from the date we receive your request. If necessary, we may take an additional 45 calendar days to respond to your request. If this extension is needed, we will notify you of the extension and explain the reasons that responding to your request will take more than 45 days. We are only required to respond to Requests to Know and Data Portability Rights twice in a 12-month period.
8. COOKIES AND SIMILAR TECHNOLOGIES
A “cookie” is a small file created by a web server that can be stored on your device (if you allow) for use either during a particular browsing session (a “session” cookie) or a future browsing session (a “persistent” or “permanent” cookie). “Session” cookies are temporarily stored on your hard drive and only last until they expire at the end of your browsing session. “Persistent” or “permanent” cookies remain stored on your hard drive until they expire or are deleted by you. Local stored objects (or “flash” cookies) are used to collect and store information about your preferences and navigation to, from, and on a website. First-party cookies are set by the website you’re visiting, and they can only be read by that site. Third-party cookies are set by a party other than that website. You can block and control cookies using the information noted below. If you block all cookies, certain functionalities on the Services may not work.
|Type of Cookies||Description|
|Functionality cookies||Functionality cookies allow the Services to remember information you have entered or choices you make (such as your username, language, or your region) and provide enhanced, more personal features. These cookies also enable you to optimize your use of the Services after logging in. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customize. We may use local shared objects, also known as Flash cookies, to store your preferences or display content based upon what you view on the Services to personalize your visit.|
|Performance cookies||These cookies collect information about how you use the Services, including which pages you go to most often and if they receive error messages from certain pages. These cookies do not collect information that individually identifies you. All information these cookies collect is aggregated and anonymous. It is only used to improve how the Services functions and performs. From time-to-time, we may engage third parties to track and analyze usage and volume statistical information from individuals who visit the Services. We may also utilize Flash cookies for these purposes.|
- Other Similar Technologies
In addition to cookies, there are other automatic data collection technologies, such as Internet tags, web beacons (clear gifs, pixel tags, and single-pixel gifs), and navigational data collection (log files, server logs, etc.), HTML Local Storage, Social Widgets, or UTM Codes that can be used to collect data as users navigate through and interact with a website.
- Web Beacons: Web beacons (or Web bugs) are small strings of code that enable delivery of a graphic image on a webpage for the purpose of transferring data, such as the IP (Internet Protocol) address of the computer that downloaded the page on which the Web beacon appears, the URL (Uniform Resource Locator) of the page on which the Web beacon appears, the time the page containing the Web beacon was viewed, the types of browser that fetched the Web beacon and the identification number of any cookie on the computer previously placed by that server. When corresponding with you via HTML capable email, Web beacons and similar technologies let us know whether you received and opened our email.
- Tracking-Pixels: A tracking pixel is a small piece of code we may use to collect and share with online advertisers’ information on your usage of our Services, such as the pages that you have visited, or the way you have interacted with them. Through the tracking pixels, your browser automatically establishes a connection with the server of an online advertiser. In this way, the online advertiser receives information that you access our Services. This can allow us to ensure that we are serving ads that match your interests, when you are visiting any online advertisers’ websites, or a website that includes ads served by such online advertisers. If you are authenticated to an online advertiser using tracking pixels, e.g., by being registered and logged in to a social network, the online advertiser can assign the visit to our Services to your account. We have no influence on the extent to which the data collected through the tracking pixels is used by the online advertisers and therefore direct you to their privacy notices. Please note that, unlike cookies, you cannot control the deletion of tracking pixels yourself (e.g., by deleting them from your browser cache) because tracking pixels, unlike cookies, are stored on the servers of online advertisers and not in your browser.
- Social Widgets: These are buttons or icons provided by social media platforms that allow you to interact with social media services when you view a webpage or mobile app screen. These social widgets may collect browsing data, which may be received by the third party that provided the widget and are controlled by third parties.
- UTM Codes: These are strings that can appear in a URL (the “Uniform Resource Locator,” which is typically the http or https address entered to go to a webpage) when you move from one web page or website to another. The string can represent information about browsing, such as which advertisement, page, or publisher sent the user to the receiving website.
Certain third-party cookies or tracking technologies used on our Services include, but are not limited to:
- https://www.google.com/policies/privacy/partners/, and
- Google Marketing: We use Google’s marketing technologies to track user activity on our Services and to provide personalized advertisements. Your browser is assigned a pseudonymous ID to track the ads that have been served to your browser and to identify those on which you’ve clicked. The cookies enable Google and its partners to select and display ads based on your browsing behavior. For more information on how Google uses this information, you can visit
- Facebook Pixel. We use Facebook Pixel to customize and display advertisements only to Facebook users who have shown an interest in our Services or who have specific characteristics (e.g., certain demographics or interests in certain topics or products determined by websites visited) that we submit to Facebook. The use of Facebook Pixel helps ensure that our advertisements are in line with the potential interests of users and do not have a nuisance effect. Facebook Pixel also allows us to track the effectiveness of Facebook advertisements for statistical and market research purposes by seeing whether uses have been redirected to our Services after clicking on a Facebook advertisement. The Facebook Pixel is directly integrated into our Services account with Meta/Facebook and can store a cookie on your device. The information collected about you is anonymous for us. However, the information collected via the Facebook Pixel, on our Services as well as other websites on which Facebook Pixel is installed, is also stored and processed by Facebook. Facebook may link this information to your Facebook account and use it for its own promotional purposes in accordance with Facebook’s Data Usage Policy at (last visited June 29, 2023):
We do not control these third parties’ technologies or website(s), or how they may use your Personal Data once you are referred to these third-party websites. If you have any questions, you should contact the responsible party directly or consult their privacy policies.
- Choices About Cookies
Most web browsers are set by default to accept cookies. If you do not wish to receive cookies, you may set your browser to refuse all or some types of cookies or to alert you when cookies are being sent by website tracking technologies and advertising. You may adjust your browser settings to opt out of accepting a “persistent” cookie and to only accept “session” cookies, but you will need to log in each time you want to enjoy the full functionality of the Services.
Additional information is provided below about how to disable cookies or manage the cookie settings for some of the leading web browsers (PLEASE NOTE: these third-party links are provided for your convenience, and we may not actively monitor the content of these links):
9. CHILDREN’S PRIVACY
In Short: Only individuals over the age of 18 may use our Services.
Our Services are not directed to children aged 18 or younger, nor is information knowingly collected from children under the age of 18. No one under the age of 18 may access, browse, or use the Services or provide any information to or on the Services. If you are under 18, please do not use or provide any information to us or interact with our Services (including, for example, your name, telephone number, or email address). If we learn that we have collected or received Personal Data from a child under the age of 18 without a parent’s or legal guardian’s consent, we will take steps to stop collecting that information and delete it. If you are a parent or guardian a child under 18, and you believe we might have any information from or about a child under the age of 18, please contact us via the “Contact Us” details provided at the end of this Policy.
In Short: This Policy does not apply to any third-party websites or applications.
A link to a third party’s website should not be construed as an endorsement. We encourage you to investigate and ask questions before disclosing Personal Data to third parties.
11. UPDATES TO THIS POLICY
In Short: We may change this Policy at any time. You are expected to, and you acknowledge and agree that it is your responsibility to, carefully review this Policy prior to using the Services, and from time to time, so that you are aware of any changes. Your continued use of the Services after the “Last Updated” date indicates your acceptance of the changes. All changes are effective on the date listed at the top of this page and will apply to all information that we have about you.
12. CONTACT US
For more information, or if you have any questions or concerns regarding this Policy, you may contact us using the information below, and we will do our best to assist you. Please note, if your communication is sensitive, you may wish to contact us by postal mail or telephone.
Orasi Software, Inc.
114 Townpark Dr. Suite 400
Kennesaw, GA 30144
By Email: firstname.lastname@example.org
Toll-Free Phone #: 855.466.7274