Orasi offers an additional option called Platinum Support that provides expert professional services delivered remotely via the telephone and web conferencing. Platinum Support packages are intended for customers who need support services beyond those offered by Orasi’s standard product support and maintenance packages. Orasi’s Platinum Support packages are available regardless of where you purchase your standard product support.
Orasi Platinum Plus Support
Orasi Platinum Plus Support includes all the features and benefits of Platinum Support plus on-site days. Platinum Plus services are delivered on-site in increments of one day and can be scheduled on weekends with no additional charge. Advanced scheduling will be required depending upon needs and resource availability. Reasonable travel and lodging expenses, plus a per diem for meals, will be billed to the customer.
To log in to Orasi Support, visit https://supportweb.orasi.com.
For more information or to sign up for Orasi Platinum Support, use the Orasi Support form to submit a request to Sales or call 678-819-5300.