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Orasi is an authorized HP Support provider for the HP Test Automation Software. Our U.S.-based customer support center is known for its quick response and resolution of issues, providing increased adoption rates for our customers. What makes our customer support center a cost-effective alternative to HP’s off-shore support centers includes:
- Staffed by senior field-experienced engineers: our support engineers have deep knowledge of and experience with the installation and implementation of the HP software testing technologies.
- 97% Issue Resolution: Orasi customers experience a 97% issue resolution without having their issue escalated to Level 2 support.
- Platinum Level Support: Orasi also offers Platinum Level support for customers who desire remote and onsite customer support on an as-needed basis.
- 2009 Customer Support Partner of the Year. With over 150 satisfied support customers, Orasi was recognized by HP as their Support Partner of the Year.
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