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Quality Center Support from Orasi

HP Quality Center is the premier Quality Management solution for software quality assurance (QA) professionals. As the leading resource for QA professionals, it is necessary to back HP Quality Center with superior support services. Orasi is an HP Software Elite Partner, and is therefore positioned to provide the skilled, responsive Quality Center support you require.

At Orasi, our support engineers are knowledgeable and experienced in all the products we support, including HP Quality Center. We empower our support engineers with full accountability for the resolution of any client issues. By acting as your single point of contact, your Orasi support engineer will gain intimate knowledge of your business and IT environment. When needed, they will also coordinate communications between local support teams and HP Support.

Our standard HP Quality Center support creates a responsive environment that assures Orasi support engineers respond quickly to client needs, including within a two hour window during normal business hours. Your Orasi support engineer will be able to assist you with completing implementations, offer onsite support, and keep your team abreast of new product releases and patches. Our completely US-based staff provides your business an unprecedented level of support for HP Quality Center as well as other HP products.

In addition to our standard package of HP Quality Center support, we also offer an additional option called Platinum Support. With HP Quality Center Platinum Support, your business will enjoy our expert professional services delivered remotely via telephone and web conferencing. Designed to meet the needs of those clients who require additional HP Quality Center support services not fulfilled by HP Software and our standard support packages, the Platinum Support option offers a robust menu of services, including:

  • Installation and upgrade services
  • Mentoring of end user and admin tool functionality
  • Assistance in creating template projects
  • Workflow creation and troubleshooting
  • Quality Center/QA assessment and support

To learn more about available Quality Center support options and to determine which is the best fit for your business, please contact a member of the Orasi team at (855) GO-ORASI or (855) 466-7274.